Exchange & Return Policy

Return & Refund Policy

We want to ensure that you love the products that you have purchased. If for any reason you are not completely satisfied with your purchase, you may return brand new item(s) within 14 days of the delivery date for a full refund.

Please contact us via email at customersupport@five-1-five.com prior to your return.

We offer free and easy returns for all domestic orders over $50 USD. Please contact Customer Service at customersupport@five-1-five.com to schedule the return and receive a prepaid return label.

For international returns, the customer is responsible for return shipping.

We reserve the right to not accept a return. We may also require a restocking and/or repair fee if the item(s) being returned have been damage or worn.

While our policy is firm, we are willing to work with you to ensure that your experience with Five 1 Five Watches is nothing but positive.